TERMS & CONDITIONS

Effective Date: November 1, 2024

Welcome to VIVA MD Aesthetics. These Terms & Conditions govern your use of the VIVA MD Aesthetics website, including the information, content, forms, features, and services made available through this website.

By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About VIVA MD Aesthetics

VIVA MD Aesthetics is a physician-led medical aesthetics practice located in Atlanta, Georgia.

VIVA MD Aesthetics
3091 E Shadowlawn Ave NE
Atlanta, GA 30305
Phone: (404) 618-4142
Email: info@vivamdclinic.com

Information about our services, providers, pricing, promotions, and availability may change without notice.

2. Website Information

The information provided on this website is intended for general informational and educational purposes only.

Website content does not constitute medical advice, diagnosis, treatment, or a substitute for an in-person consultation with a qualified healthcare professional.

Individual treatment recommendations, expected outcomes, risks, benefits, and eligibility may vary from person to person. A consultation with an appropriate VIVA MD provider is required before certain treatments or services may be recommended or performed.

Nothing on this website guarantees a particular medical or aesthetic result.

3. No Provider-Patient Relationship

Use of this website, submission of an online form, email communication, text message, or other electronic communication does not by itself establish a provider-patient relationship between you and VIVA MD Aesthetics or any of its healthcare providers.

Do not use this website or electronic communication channels to seek emergency medical care. If you are experiencing a medical emergency, contact emergency medical services or go to the nearest emergency department.

4. Appointments and Consultations

Appointment requests submitted through this website are requests and do not necessarily constitute confirmed appointments.

An appointment is considered confirmed only after VIVA MD Aesthetics has provided confirmation through an appropriate communication method.

Appointment availability is subject to provider schedules, clinic availability, treatment eligibility, and other applicable considerations.

VIVA MD Aesthetics reserves the right to reschedule or cancel appointments when reasonably necessary.

Any cancellation, rescheduling, deposit, no-show, late-arrival, refund, or appointment-related fees are governed by the clinic's applicable policies and agreements provided to patients.

5. Medical and Aesthetic Services

All treatments and services are subject to consultation, medical evaluation, provider judgment, and applicable eligibility requirements.

Not every treatment or service is appropriate for every individual.

Treatment risks, benefits, alternatives, contraindications, and aftercare instructions should be discussed with your healthcare provider before treatment.

Before receiving treatment, you may be required to complete appropriate medical history forms, informed consent documents, and other required documentation.

6. Pricing and Promotions

Prices, promotions, discounts, packages, and special offers displayed on this website are subject to change without notice.

Promotional offers may have specific eligibility requirements, expiration dates, treatment restrictions, or other terms.

Unless expressly stated otherwise, promotions cannot be combined with other offers.

The terms provided with a specific promotion or offer will control if they differ from general website information.

7. Product and Service Availability

VIVA MD Aesthetics does not guarantee that any particular treatment, product, medication, provider, appointment time, or promotional offer will always be available.

Services may be modified, discontinued, or changed at any time based on clinical, regulatory, operational, or other considerations.

8. Website Accuracy

VIVA MD Aesthetics makes reasonable efforts to provide accurate and current information on this website. However, we do not warrant that all website content will always be complete, current, accurate, or free from errors or omissions.

Website information should not be relied upon as a substitute for individualized medical advice.

9. Third-Party Websites and Links

This website may contain links to third-party websites, platforms, products, or services.

VIVA MD Aesthetics does not control and is not responsible for the content, privacy practices, availability, security, or policies of third-party websites.

Accessing third-party websites is at your own discretion and risk.

10. Intellectual Property

Unless otherwise indicated, the content of this website, including text, graphics, logos, photographs, videos, branding, designs, and other materials, is owned by or licensed to VIVA MD Aesthetics and is protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial purposes.

You may not copy, reproduce, distribute, modify, publish, display, transmit, sell, or commercially exploit website content without prior written permission from VIVA MD Aesthetics.

11. User Submissions

When you submit information through our website, including contact forms, feedback forms, appointment requests, or other forms, you agree to provide information that is accurate and truthful to the best of your knowledge.

You should avoid submitting unnecessary sensitive medical information through a general website contact form unless specifically requested by VIVA MD Aesthetics.

Submission of a form does not guarantee an appointment, treatment, response, or other service.

12. Electronic Communications

When you contact VIVA MD Aesthetics electronically, you consent to receive communications reasonably necessary to respond to your inquiry, coordinate appointments, provide requested information, or otherwise communicate regarding services you have requested, subject to applicable law.

Marketing communications are subject to the separate marketing consent choices provided on applicable website forms.

13. Marketing SMS Communications

If you affirmatively choose to receive marketing text messages from VIVA MD Aesthetics through an applicable consent checkbox or other lawful consent mechanism, you authorize VIVA MD Aesthetics to send marketing text messages to the mobile number you provide.

Message frequency may vary. Message and data rates may apply.

Marketing SMS consent is not a condition of purchasing goods or services.

You may withdraw your consent at any time by replying STOP to a marketing text message or by using another reasonable method provided by VIVA MD Aesthetics.

After a valid opt-out request, marketing text messages will be discontinued as required by applicable law. The Federal Communications Commission recognizes reasonable text-based methods such as STOP, CANCEL, END, UNSUBSCRIBE, and similar requests as methods for revoking consent.

Consent to marketing SMS is separate from consent to receive non-marketing communications that may be necessary to respond to an inquiry, coordinate an appointment, or provide requested services.

14. Privacy

Your use of this website is also subject to our Privacy Policy.

The Privacy Policy explains how information submitted through the website may be collected, used, maintained, and disclosed.

Please review the Privacy Policy before submitting information through this website.

15. Security

Although VIVA MD Aesthetics takes reasonable measures to protect its website and information systems, no website, electronic transmission, or online system can be guaranteed to be completely secure.

You acknowledge that electronic communications may involve inherent security risks.

16. Prohibited Use

You agree not to use this website:

For any unlawful purpose.
To submit false, misleading, fraudulent, or deceptive information.
To interfere with the operation or security of the website.
To attempt to gain unauthorized access to website systems or accounts.
To introduce malicious software, code, or other harmful material.
To reproduce or exploit website content without authorization.

17. Website Availability

VIVA MD Aesthetics does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of maintenance, updates, technical issues, third-party services, or circumstances outside our control.

18. Limitation of Website Liability

To the extent permitted by applicable law, VIVA MD Aesthetics is not responsible for losses or damages resulting solely from your use of, or inability to use, this website or reliance on general information provided through the website.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of applicable law.

20. Changes to These Terms

VIVA MD Aesthetics may update or modify these Terms & Conditions from time to time.

Updated Terms & Conditions will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions to the extent permitted by law.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the State of Georgia, without regard to conflict-of-law principles, except where applicable law requires otherwise.

22. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

23. Entire Agreement

These Terms & Conditions, together with the VIVA MD Aesthetics Privacy Policy and any applicable patient agreements, consent forms, treatment-specific policies, promotional terms, or other written agreements, constitute the applicable terms governing your use of this website.

Where a specific patient agreement or legally required contract applies to a particular service or transaction, that agreement will govern that service or transaction.

24. Contact Us

If you have questions regarding these Terms & Conditions, please contact: