Privacy Policy

Effective Date: November 1, 2024

Welcome to VivaMD Aesthetics. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.

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1. Information We Collect

a. Personal Information

When you interact with us—such as by booking a consultation or submitting a form—we may collect:

• Your name

• Email address

• Phone number

• Birth date (if applicable)

• Medical or aesthetic goals

• Appointment details or treatment preferences

b. Automatically Collected Information

We also collect basic usage data through cookies and analytics tools, including:

• IP address

• Browser type and device

• Pages visited and time spent

• Referral source (e.g., Google, Instagram)

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2. How We Use Your Information

We use your information to:

• Book and manage appointments

• Communicate about services, promotions, or updates

• Respond to your inquiries

• Improve our website and client experience

• Send targeted emails or marketing (only if you’ve opted in)

• Comply with legal, tax, or HIPAA obligations

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3. Sharing Your Information

We do not sell or rent your personal information.
We may share it:

• With trusted third-party partners (e.g., scheduling tools, secure payment processors)

• With regulators or authorities, when required by law

• To protect the rights, safety, and privacy of our clients or staff

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4. Cookies & Analytics

Our site uses cookies and third-party tools like Google Analytics to:

• Track website performance

• Understand how visitors engage with content

• Improve functionality and user experience

You may disable cookies in your browser settings at any time.

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5. Your Rights

You may request to:

• Access the data we hold about you

• Correct inaccurate information

• Delete your data

• Opt out of promotional messages

To exercise any of these rights, please contact us at info@vivamd.org.

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6. Data Security

We use secure systems and protocols to protect your information. While no system is 100% foolproof, we take reasonable steps to safeguard your data.

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7. HIPAA Compliance

As healthcare providers, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Any medical information you provide is stored and handled with strict confidentiality.

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8. Marketing SMS Communications

If you affirmatively choose to receive marketing text messages from VIVA MD Aesthetics through an applicable consent checkbox or other lawful consent mechanism, you authorize VIVA MD Aesthetics to send marketing text messages to the mobile number you provide.

Message frequency may vary. Message and data rates may apply.

Marketing SMS consent is not a condition of purchasing goods or services.

You may withdraw your consent at any time by replying STOP to a marketing text message or by using another reasonable method provided by VIVA MD Aesthetics.

After a valid opt-out request, marketing text messages will be discontinued as required by applicable law. The Federal Communications Commission recognizes reasonable text-based methods such as STOP, CANCEL, END, UNSUBSCRIBE, and similar requests as methods for revoking consent.

Consent to marketing SMS is separate from consent to receive non-marketing communications that may be necessary to respond to an inquiry, coordinate an appointment, or provide requested services.

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9. Children’s Privacy

This website and our services are not intended for children under 17. We do not knowingly collect data from children.

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10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be reflected here with an updated effective date. Please check back periodically.

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11. Contact Us

Have questions or concerns? We’re happy to help.

VivaMD Aesthetics
3091 E Shadowlawn Ave NE
Atlanta, GA 30305
📧 Email: info@vivamd.org
📞 Phone: (404) 618-4142